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Refunds Policy

At WondersArtist, every bundle, illustration, and resource is lovingly created to inspire your creativity. Because all of our products are digital, access is delivered instantly and cannot be returned. For this reason, all sales are final. Below is our full refund policy for both individual purchases and our All Access Membership.

### All Access Membership Refunds
All Access Membership purchases are non-refundable. Once a membership becomes active, full access to our entire digital library is granted immediately, and downloads are available right away. Because this access cannot be reversed, we’re unable to issue refunds for:

  • Active or previously active memberships
  • Unused time within a billing period
  • “I wasn’t able to use it” claims without prior communication
  • Partial months or mid-cycle cancellations

You may cancel your membership at any time. Once you cancel, your membership access will end immediately, and there will be no future charges.
If you experience login issues, access problems, or download difficulties, please contact us right away — we’re always here to help.

### No Refunds on Digital Products
All digital items (clipart bundles, digital papers, junk journals, etc.) include instant access after checkout. Because these files are immediately available and cannot be returned, we cannot offer refunds on digital purchases.

### Duplicate Orders
If you accidentally place a duplicate order, we’re happy to assist. We can offer you a free bundle of your choice as an exchange. Just send us your order details and we’ll take care of it.

### Issues with Downloads or Bundles
If you have any issues downloading your files or something isn’t appearing correctly, please reach out to us at support@wondersartist.com or through our contact form. We’ll make sure you receive everything smoothly.

### Refunds for Faulty or Defective Bundles
In the rare case a file is defective, corrupted, or contains errors, you may be eligible for a replacement or refund. Please notify us within 30 days of purchase and we’ll be happy to resolve the issue.

We’re here to make your creative journey joyful and stress-free. If you ever need help accessing your membership or downloading your files, please don’t hesitate to reach out.

📧 support@wondersartist.com

Thank you for being part of the WondersArtist family!